Refund Policy
Overview
Thank you for shopping with Glow Jars®.
Because our products are digital and instantly accessible, all sales are considered final. Please read this policy carefully before making a purchase.
By completing a purchase on our website, you agree to the terms outlined below.
Digital Product Policy
All Glow Jars® products are delivered digitally, including but not limited to:
-
Recipe ebooks
-
Meal prep guides
-
Nutrition programs
-
Downloadable resources
Once your order is completed, you will receive immediate or email-based access to your files.
Due to the nature of digital products, we do not offer refunds, exchanges, or cancellations.
Exceptions
Refunds may only be considered in the following rare situations:
-
You were charged more than once for the same product
-
You are unable to access your files after reasonable technical troubleshooting
-
A purchase error occurred due to a verified system issue
If any of these apply, please contact us and we will resolve the issue promptly.
Access Issues
If you experience any problems accessing your purchase, please reach out.
We are committed to ensuring you receive everything you paid for and will assist you with download access or file delivery.
Chargebacks
We encourage customers to contact us directly before initiating any chargeback with their bank or payment provider.
Unauthorized chargebacks may result in restrictions from future purchases.
Contact
For any questions or support regarding your order, please contact:
Glow Jars® Support
Email: glowjars.co@gmail.com